In some South Pacific cultures, a speaker holds a conch shell as a symbol of temporary position of authority. Leaders must understand who holds the conch that is, who should be listened to and when.

About Max De Pree

Max De Pree (October 28, 1924 – August 8, 2017) was an American businessman and writer. A son of D. J. De Pree, founder of Herman Miller office furniture company, he and his brother Hugh De Pree assumed leadership of the company in the early 1960s, with Hugh becoming CEO...