The meeting of a customer and a clerk across the service counter in a store is as significant as two leaders of nations meeting over a conference table in search of peace. If peace and understanding is possible, it must occur in the moment that is present. It can occur only when relationship is real and unconditional. Relationship begins with thoughtless awareness, an openness that sees and hears with humility, and a consideration that has already forgiven all things that the mind might present as a barrier to unity.

Booker Jones

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