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There are three social classes in America: upper middle class, middle class, and lower middle class.

—Judith Martin

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politics identity economics USA class
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About Judith Martin

Portrait of Judith Martin

Judith Martin (née Perlman; born September 13, 1938), better known by the pen name Miss Manners, is an American columnist, author, and etiquette authority.

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During my second year of nursing school, our professor gave us a quiz. I breezed through the questions until I read the last one: "What is the first name of the woman who cleans the school?" Surely this was a joke. I had seen the cleaning woman several times, but how would I know her name? I handed in my paper, leaving the last question blank. Before the class ended, one student asked if the last question would count toward our grade. "Absolutely," the professor said. "In your careers, you will meet many people. All are significant. They deserve your attention and care, even if all you do is smile and say hello." I've never forgotten that lesson. I also learned her name was Dorothy.

—Joann C. Jones

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attention career school class care smile
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